Returns & Exchanges
At Simpleprojectus, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and unused condition to qualify for processing.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original boxes and include all hardware, manuals, and protective inserts.
Attach Shipping Label
Affix the prepaid return shipping label provided via email to the outside of your package, ensuring old labels are covered.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing